Recycle… re-use… REPAIR!
Given the relatively low cost of many office printers and copiers, it’s tempting when something goes wrong to simply replace it. But that’s not the most environmentally friendly thing to do. Unless your printer is genuinely at or near the end of its useful life, you may be better off fixing it.
Laser printers occasionally need repairs. Sometimes it’s an easy, mechanical fix – like a malfunctioning paper tray, or a broken gear. Sometimes it’s a worn plug or switch; maybe you simply need an updated driver. Most things can be fixed quickly, easily and cheaply.
Other problems, such as a corrupted controller board or a scanner unit, may not be so easy or inexpensive to fix.
There is an obvious rule of thumb: If it is a low-cost printer and the cost of replacing it is less than the cost of repairing it, then get a new one. But if it is a more expensive model and is fairly new, repairing it may be your best option.
Here are some other factors to consider:
- – You may have a few hundred dollars’ worth of toner in inventory for that printer, and not want to throw that toner away.
- – It may be a printer that you really like using and don’t feel like replacing. This happens! So, even though the repair cost will be slightly higher than the replacement cost, you go for fixing.
- – Your personal preference in general may be to fix instead of throwing away and buying new.
- – It may be that you will need to get an IT person to configure a new printer on the network. You factor in that extra cost in deciding whether to fix or buy new.
If you are wondering what to do, just remember that our trained technicians can diagnose almost any printer problem. They will explain what needs to be done in plain language, tell you the cost and how much time it will take, and advise if it is worth repairing.
If it is worth fixing, they’ll arrange the repair quickly and with the least possible disruption to your business.
Our regular inspection and maintenance services, which we gladly provide to repeat customers, will keep your printer functioning optimally through most of its life. But at a certain age, printers like all machines will start to break down.
With us to support you, we can usually let you know when your printer is reaching the end of its life. That way you can plan ahead – and again, avoid unwanted disruptions to your business.
Further reading on printer repairs: