Does your household have the budget to have 10 times the food you need in your refrigerator or pantry? Do restaurants keep 60 days worth of fresh vegetables in the cooler when they know most of it would perish before it got used? Do you typically have 50 pairs of socks, underwear, jeans and t-shirts stuffed in your dresser drawers? It’s probably fair to assume that the answer most of us would give to these questions is an emphatic “no”.
So why do some Vancouver businesses fail to put systems in place in order to keep their stock levels reasonable? This question came to me today as I was leaving a potential client’s office. They had asked me to come and recycle some used HP cartridges for them. What I found in their stockroom was 15 used cartridges and 10 unused brand new HP toner cartridges. The value of these 10 HP cartridges from Staples online is $1,750. Pretty shocking, isn’t it?
Now as it turns out, this potential client had purchased new HP laserJet printers and retired their old printers. This is not unusual, but because their unused cartridges aren’t compatible with their new printers, they’re essentially useless. I’ve seen many companies over-stock their toner cartridges, but it’s always an eye-opening moment when I explain to business owners and their staff just how much money they have tied up in unused printer cartridges. Just how they’ve acquired so many unused cartridges is usually a mystery to business owners.
The purpose of this blog post is not to chastise or poke fun at these clients, but it’s a conversation starter to say the least. I should add the record number of unused and unwanted brand new OEM HP cartridges that I’ve picked up is 32. While it’s likely that these cartridges were all fit for use, at Digitech we never re-sell cartridges, as we have no way of verifying expiration dates, storage environment, or any other multitude of possibilities. What we do is take them apart, reuse the exterior shell and locally recycle the other parts of the cartridge. The shell will get re-used down the road when we are re-manufacturing that cartridge, but it is a huge waste and something I know we can help our clients avoid in the future.
One of my roles as the VP at Digitech is to grow our company in the lower mainland by bringing in new clients. We have an amazing product that we build on-site. We have printer technicians with a combined 24 years of experience and a strong group of staff that help our clients every day. It’s all about getting past the obvious, like how much does a cartridge cost or how often do you get your HP printers serviced etc. Growing Digitech comes through working with clients to see how we can implement simple systems that can greatly reduce the overall cost of using HP laser printers without sacrificing quality or service.
So without giving away all of our secrets to success when it comes to bringing on new toner cartridge and HP printer service, I thought I’d share just one valuable service we offer. We call it our “Inventory Management” service and simply put, it ensures that our clients’ cartridge stock levels are always in line with their printing requirements. Sounds pretty simple, right? We want to make sure that the office manager or whomever is taking care of the laser cartridges isn’t spending their time wondering when someone’s going to storm into their office screaming about there being no back up cartridge for their printer. I’ve seen it happen and I’ve been told that exact scenario happens all the time.
Reducing your HP, Brother, Canon and Lexmark cartridge inventory also reduces 2 common problems many businesses face: overhead costs and storage space.
Many Vancouver businesses face a common challenge of having enough space, and having bulky toner cartridge boxes lining the floors and shelves can be a frustration.
An additional benefit of Digitech’s inventory management system is that it enables your office staff to concentrate on the important stuff like taking care of your clients and their needs without skipping a beat. Your IT manager, office manager, your administration staff or, even worse, YOU won’t have to deal with emails asking where the cartridge is for a particular printer. If, for some reason, you don’t want Digitech to take care of your printer cartridge inventory, then you can still take advantage of our free delivery with no minimum orders.
So if you know of a business that could use some help maintaining their cartridge inventory, or would be interested in setting up our free inventory system, please let me know and I can arrange a convenient time to meet and draw out a map of how we can help. As for the 50 pairs of socks, underwear and jeans, you’re on your own.