Digitech has been providing remanufactured laser toner cartridges and laser printer repair serivces to Greater Vancouver since 1990. Recently, we added a franchise in the Fraser Valley serving the Langley and Abbotsford communities. Given our recent and future growth plans, we’d like to educate both our current and future customers about the standards that all players in the industry have adopted and why we believe Digitech is the superior choice.
Digitech has adopted (or lead) all the industry standards...but we always strive to go above and beyond the competition. Here are some reasons why you should consider Digitech, when choosing a remanufactured laser toner cartridge company.
Common Industry Standard vs Digitech's Offering
Customer Service
While most companies have only one primary contact person, at Digitech all our staff are trained in delivering the same professional customer service standards. This means that no matter how the interaction takes place - whether over the phone or at your office - you will always receive the same courteous, professional treatment. Unlike some of our "one-man" competitors, you won't be left wondering who you need to contact to place your next order or to schedule a service call if someone decides to move on.
Next Day Delivery
Never run out of printer cartridges or toner cartridges and keep your office functioning at peak productivity, all the time. While many competitors offer this, few can boast to the unblemished track record of Digitech at exceeding customers' expectations.
Stock and Inventory
We are available to visit your office every week and offer inventory management programs, to ensure you never run out. You can stay focused on running your business while we worry about keeping your toner stocked. This is a service that not every competitor is able to offer - especially the "one-man" operations.
Empties and Recycling
One of Digitech’s primary focuses is the environment. Our recycling policy is extremely important to us and our customers. Each and every empty cartridge that we pick up from you place of business is remanufactured for reuse. Only those components that show significant wear are recycled.
Digitech Goes Beyond the Industry Standards
Here is what we do differently at Digitech that really sets us apart from the competition.
Higher Quality Cartridges
At Digitech, we produce higher quality cartridges. This means that your printers need to be cleaned less frequently, will require less maintenance and thus will break-down less often. This will increase your printers’ life-span and save you money in the long-run.
ISO9001 Certified
Digitech is ISO 9001 certified, meaning we follow and are certified in the quality management procedures set forth by the International Standards Organization. This guarantees to our customers that we are following the same procedures and delivering the same top quality product and service each and every time.
Environmental Certifications
Digitech has taken the time to qualify for additional environmental certifications that illustrate our commitment to helping to protect the environment. Digitech is a proud to be a Corporate Climate Leader for the City of Vancouver. And Digitech has earned it's Climate Smart Certification by measuring and reducing its carbon footprint.
There are many reasons to choose Digitech for your remanufactured laser toner cartridges. If you would like to learn more about our company or products, please contact us today.
